Support
Most questions are answered below. If yours isn't, email us and a human replies within two business days.
andychung.cc@gmail.comIs Noise Remover free?
There is a free tier: three minutes of cleaning a day, up to one minute per export. Pro removes both limits and unlocks every preset and polish tool.
Does my audio get uploaded anywhere?
No. Cleaning runs entirely on your iPhone, and it works with no network at all. Your imported media, recordings, and exports stay in the app's local sandbox.
Does it work on video?
Yes. Import a video and Noise Remover cleans its audio track, then gives the video back with the picture untouched.
Which devices are supported?
iPhone and iPad running iOS 17 or later.
How do I restore my purchase?
Open Settings inside the app and tap Restore Purchases. Purchases are tied to your Apple Account.
How do I get help?
Email from the Support page. Answers usually come within two business days.
When you write, include your iPhone model and iOS version. It saves a round trip.